Shipping policy
Shipping Policy
Last Updated: September 23rd, 2026
Thank you for shopping with GUZZY. We’re committed to getting your order to you as quickly and safely as possible.
Processing & Delivery Times
Orders are typically processed within 1–3 business days after your order is placed.
Most orders typically arrive within approximately one week after being placed. However, actual delivery times may vary depending on the third-party shipping carrier, destination, weather, holidays, and other circumstances outside of GUZZY’s control.
Please allow up to two weeks for delivery. While most orders should arrive sooner, all delivery dates and timeframes provided by GUZZY or displayed at checkout are estimates and are not guaranteed.
Once your order has shipped, you will receive tracking information so you can monitor the status of your delivery.
Shipping Rates
Shipping rates and available shipping methods are calculated and displayed at checkout.
Shipping Locations
We currently ship to addresses within United States.
At this time, we do not offer international shipping.
Order Tracking
Once your order ships, tracking information will be sent to the email address provided during checkout.
Please allow up to 48 hours for tracking information to update after receiving your shipping confirmation.
Incorrect Shipping Addresses
Customers are responsible for providing a complete and accurate shipping address at checkout.
If you notice an error in your shipping address, please contact us at Letsgetguzzy@dinkguzzy.com as soon as possible. We cannot guarantee that an address can be changed after an order has been processed or shipped.
GUZZY is not responsible for orders delivered to an incorrect address provided by the customer.
Lost, Stolen, or Delayed Packages
GUZZY uses third-party shipping carriers to deliver orders. Once an order has been transferred to the carrier, delays or delivery issues may occur that are outside of our direct control.
If your tracking information shows that your package has been delivered but you cannot locate it, please check around the delivery location, with household members or neighbors, and contact the shipping carrier.
If you are still unable to locate your package, contact us at Letsgetguzzy@dinkguzzy.com, and we will do our best to assist you.
Damaged Orders
If your order arrives damaged, please contact us at Letsgetguzzy@dinkguzzy.com within 7 days of delivery.
Please include your order number, a description of the issue, and photos of the damaged product and packaging. We will review the situation and determine the appropriate resolution in accordance with our refund policy.
Pre-Orders
Products marked as pre-order will have separate estimated shipping timeframes listed on the applicable product page. Pre-order shipping estimates may differ from our standard shipping times.
Contact Us
If you have any questions about your order or shipping, please contact:
GUZZY
Email: Letsgetguzzy@dinkguzzy.com
Website: Drinkguzzy.com
LET’S GET GUZZY.